Jun 29

I’m asked from time to time as to what books I would suggest for a Theory of Constraints - Critical Chain Project Management ‘newbie‘ to read and I think there is a real good one-two-three path for anyone just looking to get started with it.

The Goal: A Process of Ongoing ImprovementThe Goal: A Process of Ongoing Improvement
by Eliyahu M. Goldratt, Jeff Cox

This is the book that got me started on all this. Years ago I was working on a master bedroom bath project for a fellow who at the time was President of Union Carbide. Each day walking through his home to that master bath it would take me past his home office and I could see a book on a table by his reading chair. One day I say The Goal and it struck a cord because I had read an article about how companies were using it to change the way they work in Success magazine.

It’s written in the form of a novel so it’s a lot like listening to the real life stories that we sometimes hear professional talking about at times. Certainly the problems the characters face are ones we often face too.

Personally I think just the content in Chapters 13 & 14 regarding "the hike" are worth the price of the book alone. That where the lesson of the effects of common cause statistical variation is so well taught.

A kool quote I’ve often seen regarding the book comes from I think Fortune Magazine - " A survey of the reading habits of managers found that though they buy books by the likes of Tom Peters for display purposes, the one management book they have actually read from cover to cover is The Goal ."

The Goal also comes in an unabridged audio version too either CD or Cassettes that I listen to over again probably at least three times a year and also give to my people to learn from who aren’t as avid readers as I am.

Critical ChainCritical Chain
by Eliyahu M. Goldratt

Like The Goal this is written in the form of a novel too which helps make it such very interesting learning experience but it all about The Theory of Constraints as it applies to project management and in addition to introducing us to Critical Chain also introduces us to Drum-Buffer-Rope production technique.

Goldratt also does a good job with this book in explaining a lot of what goes wrong with traditional project management which is incredibly helpful in identifying what going on (or wrong) with our own projects and schedules by using characters that discuss debate and learn why their projects are often behind schedule and over budget.

Critical Chain Project Management, 2nd EditionCritical Chain Project Management, Second Edition
by Lawrence P. Leach

This book takes what is introduced to all of us in Goldratt’s "Critical Chain" novel and puts it into a How-to format. At $69 and no Amazon discounts this book is not cheap at all at but it’s certainly worth every penny.

While The Goal and Critical Chain are where you get the basic understanding of just what t is different about TOC and CCPM this is the book where you go when you need some actual technical explanations of just how to go about applying CCPM.

 

by: Jerrald Hayes

Jun 18

I was surfing around this evening looking for something on Demings Fourteen Points and Seven Deadly Diseases of Management and I came across a very plain looking but very interesting information filled site on management. Ends of the Earth Learning Group. A headline on the home page reads "Join us in our rebellion against the modern bureaucracy." I like that thought.

What I found I really liked was first of all their collection of TQM and Management related humor, the page I first discovered with their commentary on W. Edwards Deming’s Fourteen Points and Seven Deadly Diseases of Management a good set of pages on TQM Philosophy called "When "Good Enough" Isn’t Good Enough, Core Ideas of Total Quality" which is part of a collection of what they refer to as four "Free Internet Books".

by: admin

Jun 11

I was reading Jason Jennning’s new book Less is More last night and thought it was neat reading:

Chapter 8 —The Real Financial Drivers

Q: Why did the accountants cross the road?
Answer: Because the client told them to.

" Accounting is the enemy of productivity!"

So proclaims highly respected management consultant Dr. Eliyahu Goldratt, who has been described by Fortune magazine as a "guru to industry" and by Business Week as a "genius." His book The Goal, a business cult classic, has sold more than two million copies.

Some of Goldratt’s arguments were compelling, so we followed his lead. With my researchers in tow, I poked my nose around the accounting departments of the companies we were studying, trying to learn how they handle accounting and financial reporting differently than their less productive rivals. I was sure that my search for accounting theories shared by the chosen companies would turn up something new and off the radar screens–and it did.

What we discovered is that highly productive companies use the accounting department as it was originally intended; for the preparation and presentation of accurate and truthful financial statements testifying to the past performance of the company and as a resource capable of answering the financial "what-if" questions put forth by management in scenario planning. And . . . nothing more.

We concluded our research by delving into the role of the accounting and financial reporting functions of the companies we studied. We found the following four conclusions to be significant.

  • Financial statements–the end results of accounting are the real enemy of productivity.
  • Financial statements don’t portray the realities required to increase productivity.
  • Financial statements mask an embarrassing secret that prevents companies from becoming more productive.
  • Truly productive companies use "Drivers" without wiggle room to increase real productivity.

Yeah I like that.

by: admin

Jun 06

Over the course of the last year and a half I grown I’ve grown incresingly perturbed reading a lot of the talk surrounding Markup and Profit in the Journal of Light Construction forum of that same name. Recently there was a question posted there by a fellow asking:

I own a small kitchen and bath remodeling company Northeast of Boston and recently got my construction supervisors license. My customers seem to like my work because they keep asking me to do more and more things. As a result, my business is expanding into new areas that don’t relate directly to kitchens and baths. This has caused us to sell more work that involves the use of subs. I am looking for some guidelines for marking up sub contractors bids.

The subs I typically use are electricians, plumbers, painters, and plasterers. We handle the carpentry ourselves.

Also, in addition to mark-up, do I figure in these subs when I calculate my contingency add ons?

Any feed-back would be welcomed.

To which the forum moderator Michael Stone author of Markup and Profit — A Contractor’s Guide replied:

If you want to make more than a living in this business, then your markup should remain the same across the board. Add up all your job costs, which include labor, materials, subs and other costs and then apply a uniform markup to the lump sum of the estimate. Doing the type of work that you do, you should be using a minimum markup of 1.55 to 1.60, risk and all else considered.

Trying to use a variable markup, ie…one for labor, another for materials, still another for subs is a waste of time. If people who do that would spend as much time polishing up their sales skills as they do trying to figure out ways to cut their own prices, they would probably sell twice the volume they do and make the minimum 8% net profit that is needed in this business.

I guess after 40 + years in this business and the last 25+ studying the reasons contractors go broke, I have to wonder why people keep trying to make this business more complicated than it needs to be.

Since this forum opened early last year, I have not seen one new or different approach to business than I have seen at least a half dozen times over that same 25 + years.

KIS. Cut your markup on anything you can afford to pay for out of your own pocket.

Michael

No offense intended to Mr Stone but using his "simple" method (although I first learned it from Walt Stoeppelwerth another remodeling industry guru) of just "adding up all your job costs, which include labor, materials, subs and other costs and then apply a uniform markup to the lump sum of the estimate" wiped me out a 18 years ago when I first went out on my own. In his forums whenever the the discussion of alternative (or in my estimation better more specific and relevant) markup methods were brought up rather than making any effort to examine the math in the scenarios where his method fails he would just recite his KIS mantra. Keep It Simple.

Well sometimes just Keeping It Simple can be anywhere from dangerous to fatal to a business. Sorry Mr. Stone but building and remodeling are really extremely complex entities and a simple absolute rule ignores that complexity such as that is wrong. I think it’s time that the idea of a blanket applied markup being added to a bucket full of various job costs get added the list of sacred cows we need to slaughter.

I’ve even got to wonder in his book in the chapter Understanding Markup when Mr Stone defines Overhead he says:

Overhead is all indirect job-related expenses. Put another way, it’s any expense, fixed or variable, that you can’t charge directly to a particular job, but will spread out over all the jobs you do. That would include office rent or mortgage payments, office staff, a computer or related equipment, office phones, insurance, payroll taxes, a bookkeeper, and so on.

Of course you’ll have to separate fixed and variable overhead, but that’s not important to this discussion. To calculate the right selling price for your work, you need to use your total overhead cost not any particular piece of it.

Separating and understanding "fixed and variable overhead," aren’t important to the discussion? How can that possibly be? Especially when your talking about "variable overhead". If the overhead is variable how can the drivers of that variation possibly be ignored when calculating markup? I just think (and I know from my own experience) that that is just crazy.

Einstein once said "Everything should be made as simple as possible, but not simpler."

While in many cases I understand Mr Stones advocacy is part of his supporting his methodology when it get compared to the PROOF system (the trade name for that PROOF Management Consultants give to their explanation of what is known in other industries as Distributed or Indexed Markup) but since the Blanket Markup method only works consistently for a companies with a certain consistent and constant mix or ratio of labor to materials to sub-contractors it’s time to both explore and advocate a better system and that what I hope to do here.

Just today I was re-reading the book Cooperate to Compete: Building Agile Business Relationships and in chapter 19 Follow The Money there was a section called "Why The Traditional Costing Method Is Wrong". in that section the authors quote an another author who a hundred years ago wrote

"…
it is very usual practice to average this large class of [overhead] expense, and to express its incidence by a simple percentage either upon wages or upon time…As a guide to actual profitableness of particular classes of work it is valueless and even dangerous … in the case of machine shop with machines all of a size and kind, performing practically identical operations by means of a fairly average wage rate, it is not alarmingly incorrect. If however, we apply this method to a shop in which large and small machines, highly paid and cheap labor, heavy castings and small parts, are all in operation together, then the result, unless measures are taken to supplement it, is no longer trustworthy"

And then a few paragraphs later they write and again quote another author:

Holden Evans, a naval contractor around the turn of the century,described how even then cost accounting practices were driving businesses to difficulties:

”In some of the large establishments with numerous shops the expense burden is averaged and applied on the basis of direct labor–not withstanding the fact that in one the expense percentage is nearly a hundred while in another it is less than twenty-five. Frequently, such establishments are called on to bid for work which is almost exclusively confined to the shops where the expense is low, and by using the higher average rate the bids are high and the work goes to other establishments where costs are more accurately determined. Thus profitable work is often lost. "

The identical source of error persists today. Many businesses, large and small, are equally misled every day by traditional costing methods. They give up profitable products or emphasize losing ones, because of the cost formula, not because of the realities of the realities of the costs. The inventors of cost accounting methods knew that they could be applied only to similar operations in single-activity companies, yet we continue to apply them today without realizing that they are so flawed as to be dangerous.

Yeah based on both my experiences and from what I’ve read and what I am learning now about "ThroughPut Accounting" I think that the traditional Blanket Markup Method advocated by both Michael Stone and Walt Stoeppelwerth needs to be reconsidered.

by: admin

Jun 05

I sort of accidentally discovered a web site this evening catering to the subcontractor called http://www.contractorspress.com and while there I picked up on an interesting "bit of "trivia" that I thought was interesting.

Roughly 66% of the
construction work in the USA is done by subcontractors with 1 to 5 employees

The site basically promotes two books written
By Michael Sammaritano who I’m inferring is or was a Florida based electrical contractor who since 1990 has been writing about the business of contracting. his two books Leveling the Playing Field:
The General Contractor
& You and Making it: Journeyman to Project Manager look interesting and given the quality of the free forms from his book that he offers for download I have a hunch the books are probably very worthwhile. I’ll have to order them as soon as I get through the stack I’m working on right now.

by: admin